dom eniq training

Training Days & GAI Seminars

Develop your skills at DOM UK

Available Courses

What we offer

We host regular training days at the DOM UK head office (Tipton, West Midlands) and online, where we invite you, our valued customers to join us!

We have a team of expert staff trained to deliver a full range of customer training solutions, helping to develop the skills and competency of the security industry across the UK & Ireland.

During the training days, you will have the opportunity to explore the full range of DOM products and how to specify them correctly. You will also be the first to receive news about exciting research and development projects and take a tour of the UK facility, all whilst meeting other industry members.

We have worked hard alongside the Guild of Architectural Ironmongers, so now at DOM UK we can offer a certified GAI CPD, meaning if you join us at DOM for a Digital Seminar you can collect RegAI points!

Our flexible approach to training allows us to deliver tailored programs at our dedicated UK head office or individual customers’ sites. We offer a range of options, for individuals or groups, varying from general awareness training to in-depth courses developed in partnership with associations and accreditation bodies.

Available Courses

DOM Digital Training Days (GAI Certified)

  • We offer a range of DOM Digital Training Days aimed at educating all levels of customers, from experts to those who just wish to know more about Access Control
  • During the Digital Training Day, you will explore the DOM ENiQ Ecosystem, Tapkey product family and DOM Connect/Mobile Key
  • One of our Digital Seminars is GAI certified so you can gain RegAI points for attending!
  • Experience seminars by our DOMConnect Partners from around Europe to discuss the future of access control

DOM Keystone Mechanical Training Courses

  • We offer a range of Keystone Mechanical Training Courses applicable to the ranges that DOM Dealers specify
  • Pinning export Louise Harrison is on hand to guide you through the full process of pinning each type of DOM cylinder profile
  • National Sales Manager Owen Boothby and UK Sales Manager (Trade) Ben Hume can advise how to specify and quote a system correctly

DOM eNET Training Course

DOM eNET is a digital eCommerce partner platform that provides customers such as locksmiths, security installers, architectural ironmongers and wholesalers with a reliable, stable system which can be used to order products, drive efficiency, reduce operational costs and improve service delivery.

The training course is led by a Sales Manager and will show you how to:

  • Create and order new Masterkey systems and extensions quickly
  • Order replacement cylinders and keys online (same-day shipping if received pre-11 am)
  • Order in-stock products, parts and accessories in just a few short steps
  • DOM Keystone members can spend their earned keystone credits on furniture, machines and promotional merchandise
  • Track orders and download a copy of invoices
  • See List and your Net prices

DOM XL Training Course

There are many considerations when designing a Masterkey system but whatever the size and nature of the project, the DOM UK Master keying department will ensure that a clear and concise solution is reached.

To get you started DOM UK offer a free design tool called DOMXL. DOMXL is a Microsoft Excel document with additional functionality available to all DOM dealers which allows both simple and complex Masterkey charts to be designed with ease.

The training course is led by Customer Services Team Leader Emma Chapman and will show you:

  • The relationship between profile, design, type and length
  • How to control locking functions
  • Total overview and gross prices
  • Import your hardware state into DOMXL
  • Enter the extension of the existing Masterkey plan

Fill in the form to register your interest

Are you interested in knowing more about developing your skills at DOM? Fill in your details and a member of the team will be in touch shortly.

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Contact us for more information

We are happy to help with any questions that you may have