Interested in attending a DOM UK training course? Enter your details and the course you’re interested in, and your dedicated local Sales Manager will be in touch to discuss available dates and options.
✔ Comprehensive master key and access control training
✔ Delivered at our Tipton facility, on-site, or online
✔ 100% of previous attendees rated the training ‘Excellent’
✔ Highly recommended by industry professionals
At DOM UK, we deliver regular security training sessions at our Tipton office, on-site and online, giving our customers the opportunity to strengthen their technical knowledge and practical skills.
Our experienced team provides a comprehensive range of training solutions designed to enhance the competence and confidence of security professionals across the UK and Ireland. Each session reflects the real-world demands of today’s security industry, whether you’re new to the trade or a seasoned locksmith or installer.
During our training days, you’ll explore the full DOM product range and learn how to specify solutions accurately and confidently for your projects. You’ll also gain insight into ongoing research and development initiatives, along with the opportunity to tour our UK facility.
Courses range from general product awareness workshops to in-depth technical programmes developed in partnership with respected industry associations and accreditation bodies.
We understand your time is valuable, which is why we offer flexible training formats to suit your business. Sessions can be delivered:
At our Tipton office (West Midlands)
On-site at your premises
Online, at a time that works for you
Whether you're attending individually or as part of a wider team, we offer everything from general product awareness to in-depth technical training developed in collaboration with industry bodies.
In recent years, security professionals from across the UK and Europe have attended DOM training days. Anonymous feedback is collected after every session and the results consistently reflect the quality and relevance of our courses:
100% rated the training as ‘Excellent’
The majority said they would recommend it to a colleague
Most found the training ‘Very’ or ‘Fairly Relevant’ to their day-to-day work
100% described the sessions as ‘Extremely’ or ‘Very Well Organised’
All agreed the timing of the day was ‘About Right’
We deliver a range of Digital Training Days designed to educate customers at all levels, from experienced industry professionals to those looking to expand their understanding of access control systems.
During these sessions, you’ll explore the DOM ENiQ ecosystem, the Tapkey product family, and DOM Connect / Mobile Key integrated solutions. The training provides hands-on experience with the latest smart lock technologies shaping the future of security.
One of our digital seminars is GAI-approved, allowing attendees to earn RegAI points while enhancing their professional qualifications.
Our Mechanical Key Training courses are tailored specifically to the high-security key profiles most commonly specified by DOM Dealers and how they function within a master key system.
These sessions combine practical, hands-on learning with technical guidance from our in-house experts.
Pinning Expert Louise Harrison guides attendees through the full pinning process across various DOM cylinder profiles, ensuring practical experience and technical confidence.
Head of Sales & Marketing Owen Boothby and UK Sales Manager (Trade) Ben Hume provide insight into correctly specifying and quoting master key systems, helping you deliver accurate, professional solutions for your customers.
We also host exclusive seminars featuring DOMConnect Partners from across Europe, discussing the future of mechanical and electronic access solutions and the innovations shaping the industry.
DOM eNET is a dedicated eCommerce platform built specifically for DOM Dealers, providing a reliable and efficient system for ordering products, improving operational efficiency, and enhancing service delivery.
Led by one of our experienced Sales Managers, this practical training session walks you through how to:
Create and order new master key systems and extensions
Order replacement cylinders and keys online (including same-day dispatch on stocked items)
Order in-stock products, parts, and accessories
Track orders and download invoices
View list prices alongside your personalised net pricing
This course is designed to help you streamline your ordering process and maximise the benefits of the DOM eNET platform.
Designing a master key system requires careful planning and technical understanding. Regardless of project size or complexity, DOM UK’s Master Keying Department is committed to delivering clear, effective solutions.
To support DOM Dealers, we provide DOM XL, a free, Microsoft Excel-based master key design tool that enables the creation of both simple and complex master key charts.
Led by Customer Services Team Leader Emma Chapman, this hands-on training session covers:
Understanding the relationship between profile, design, type, and cylinder length
Controlling locking functions within a master key system
Viewing a complete overview of system details and gross pricing
Importing your hardware schedule into DOM XL
Extending and modifying existing master key plans
This course provides practical insight into DOM master key systems and shows how DOM XL can simplify and structure your design process.
Interested in attending a DOM UK training course? Enter your details and the course you’re interested in, and your dedicated local Sales Manager will be in touch to discuss available dates and options.
✔ Comprehensive master key and access control training
✔ Delivered at our Tipton facility, on-site, or online
✔ 100% of previous attendees rated the training ‘Excellent’
✔ Highly recommended by industry professionals
