18 October 2023
Built on a solid foundation of professional experience and a reputation for quality work, Hertfordshire Security Installations is the preferred locksmith for many businesses and domestic customers across the UK and Europe. Willing to undertake complex and technical locksmith services, no job is too big nor too small.
Hertfordshire Security has spent the last 7 years working for some of the largest and most secure corporations and their level of repeat business is testament to the quality of their work. They offer a diverse range of locksmith services that you simply won’t find anywhere else. Their personal approach to their work makes them stand out from our competitors.
We spoke to Owner John Sims about current dealings with DOM, and the future of the two companies.
How long have you been working with DOM UK?
“We have been working with DOM over Seven years and have been a DOM Keystone member for two”.
Who is your DOM UK contact and how long have you been working with them?
“National Sales Manager Owen Boothby has looked after us since he joined DOM UK, Owen is on hand to assist with any key details which may be required to give the customer their ideal spec. We regularly meet in office spaces throughout South London, to discuss projects and training.”
How do you find dealing with DOM UK customer services?
“We have no issues contacting DOM customer services and find Emma and the team very helpful.”
What DOM products do you use and why?
“We most commonly use DOM’s two most popular key profiles, Sigma Plus and ix Teco. Sigma Plus we use as it is trade mark protected, offers a vast array of masterkey capabilities and affordability which we can then pass on to our customers. ix Teco we commonly use for more high security, bespoke applications, as the reversible key with movable element allows us to specify a more secure system.”
What sectors do you supply with DOM UK systems?
“We mainly supply the commercial sector. However more and more we are supplying the public sector, in particular the Healthcare environment.”
Are there any projects that you are looking to supply DOM products on over the next 12 months?
“We have a new Government System currently being specified which will be a perfect fit for DOM product.”
Do you use DOM eNET?
“I met with Owen Boothby & Tom Grainger from Marketing back in April for training on DOM eNET. Owen gave a full overview of the system and how it would benefit us moving forward. In particular a big advantage for me is being able to order out of office hours such as on the weekend.”
To get in touch with the Herts team and discover more about the DOM products they can supply call: 07957 616641 or email: info@hertssecurity.com