Headphones and computer

Worker in the back office

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Job description:

  • contacting key customers on foreign markets, giving sales support and maintaining business relations,
  • accepting and entering customer orders,
  • confirming the order to the buyer after receiving the internal confirmation,
  • following order status,
  • organizing shipments and tracking transports (time and price optimization of transports),
  • performing export procedures and preparing export documents,
  • maintaining customs records and coordinating them with customs broker,
  • solving and registering claims,
  • preparing analysis of open orders and expected turnover,
  • performing other work tasks based on the managers instructions that match the skills and abilities of the worker. 

 

We expect:

  • V. degree of education,
  • good communication in English, knowledge of French is an advantage,
  • three years of work experience at a similar post,
  • experience using an ERP program (preferably Navision, but not obligatory),
  • knowledge of MS office programs, 
  • precise and accurate execution of work tasks,
  • adaptability, responsiveness,
  • a talkative person that is capable of working in a team,
  • care and kindness to customers.

 

We offer:

  • work in a young and kind collective,
  • regular and stimulative salary,
  • work in an international company.

Customer support worker

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